Shipping policy
Processing Time: All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.
Shipping Rates & Delivery Estimates: We offer standard and express shipping options. Shipping charges are calculated at checkout based on your location and order weight.
- Standard Shipping (UK): 3–5 business days
- Express Shipping (UK): 1–2 business days
- International Shipping: 7–14 business days (where available)
Free Shipping: We offer free standard shipping on UK orders over a qualifying amount. Check our current promotions for details.
Order Tracking: Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
International Orders International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are not included in our shipping rates.
Lost or Damaged Parcels: If your order arrives damaged or goes missing, please contact us within 14 days of the expected delivery date so we can assist you.
Contact Us. For any shipping enquiries, please reach out to us via our contact page.